Be alerted to what's new with

Certifying Seminars

The measure of a professional Customer Service certification program is the value and recognition it bestows upon the individual who achieves it. Service Quality Institutes (CCSL) and (CCST) have been the globally accepted standard of achievement among customer service professionals.
Customer Service Certification provides an industry standard, a commitment to a level of expertise and knowledge that can be relied upon. Like a professional license, certification offers structured and dependable evidence of skills. The Customer Service Training will provide you the Customer Service Certification necessary for advancement and the ability to facilitate our customer service training at your own organization.
We have scheduled Certified Customer Service Leader (CCSL) and Certified Customer Service Trainer (CCST) Certifications Seminars:
-       CCSL to be held in September 14-16, 2009 Minneapolis, Minnesota (3 days)
-       CCST to be held in September 14-17, 2009 Minneapolis, Minnesota (4 days)
-       CCSL to be held in October 22-24, 2009 Beirut, Lebanon (3 days) Download Brochure
-       CCSL to be held in January 22-24, 2010 Doha, Qatar (3 days)
For more information email us on